info@thecvengineer.co.uk

Internet Privacy Policy & Terms and Conditions

Use of Information, Data Protection and Internet Privacy
The CV Engineer is concerned for the privacy of visitors to its web sites, protection privacy is extremely important to us. However, please remember that the security of information transmitted over the Internet cannot be assured
The following sections generally describe the types of information collected at The CV Engineer site and the uses made of it.

Personally Identifiable Information
The CV Engineer collects information appertaining to Curriculum Vitae’s which includes personally identifiable information such as name, address, telephone number, e-mail addresses or other information only when it is voluntarily submitted to us on this site. We may use this information to provide you with CV advice, Career information, products and services available through our site, notify you of new products and special offers and for our own internal purposes.

Please note that by submitting CV related data and personally identifiable information you are, unless you have otherwise indicated, consenting to such information being processed for the above listed purposes. Further you agree that The CV Engineer shall have the unrestricted right to store on it’s internal systems any such information provided by you. In this context, please note that your information may cross national borders during processing.

Non – Personally Identifiable Information
The CV Engineer also collects non-personally identifiable information in aggregate form to track data as the total number of visits to our web sites, the number of visitors to each page of our web site, and the domain names of our visitor’s internet service providers. We use this information, which remain in aggregate form, to understand how our visitors use our web site so that we may improve it.

Links to other Web Sites
The CV Engineer web site may provide links to other third party web sites as a service to our users. The privacy policy described here does not apply to those sites.

Security
The CV Engineer operates data networks protected by the industry standard firewall and password protection. The CV Engineer has security measures in place to attempt to protect against loss, misuse and alteration of your user data under our control.

Except as outlined below, only authorised employees have access to the information you provide us.
Furthermore we impose strict rules on The CV Engineer employees who have access either to databases that store user information or to the servers that host our services. Whilst we can not guarantee that loss, misuse or alteration to data will not occur, we make every effort to prevent such unfortunate occurrences.

Binding Nature
By submitting personal related data you agree to be bound by our privacy policy and agree that The CV Engineer may, in its sole discretion, disclose information about you in the circumstances and to the extent set out in our policy.

Contact Us
You can request a copy of the information we hold concerning your details and revoke your consent to our using your information for the above listed purposes at any time by contacting us at CVreview@thecvengineer.co.uk

Changes
Any changes to this privacy policy will be communicated promptly on this page.

Terms and Conditions

This is  thecvengineer.co.uk web site. Your use of this web site is subject to the following terms and conditions, which you are deemed to accept each time you use the web site;

Interruption and omissions in service

Whilst we try to ensure that the standard of this web site remains high and to maintain the continuity of it, the internet is not an inherently stable medium, and errors, omissions, interruptions of services and delays may occur at any time. We do not accept any liability arising from such errors, omissions, interruptions or delays or any ongoing obligation or responsibility to operate this web site (or any particular part of it) or to provide the service offered on the web site. We may vary the specification of this site from time to time without notice.

1) Links to other sites

On this site you may be offered automatic links to other sites which we hope will be of interest to you. We do not accept any responsibility for or liability in respect of the content of those sites, the owners of which do not necessarily have any connection, commercial or otherwise, with us. Using automatic links to gain access to such sites is entirely at your own risk.

2) Information on this site

Whilst we make every effort to ensure that the information on this site is accurate and complete, some of the information is supplied to us by third parties and we are not able to check the accuracy or completeness of that information. We do not accept any liabilities arising from any inaccuracy or omission in any of the information on this site supplied by you, any other site user or any other person.

3) Your use of this site

You may only use this site for lawful purposes when seeking CV advice and CV related products or help with your career. You must not under any circumstances seek to undermine the security of the site or any information submitted to or available through it. In particular, but without limitation, you must not seek to access, alter or delete any information to which you do not have authorised access, seek to overload the system via spamming or flooding, take any action or use any device, routine or software to crash, delay, damage or otherwise interfere with the operation of this site or attempt to decipher, disassemble or modify any of the software, coding or information comprised in the site.

You are solely responsible for any information submitted by you to this site. You are responsible for ensuring that all information supplied by you is true, accurate, up to date and not misleading or likely to mislead or deceive and that it is not discriminatory, obscene, offensive, defamatory or otherwise illegal, unlawful or in breach of any applicable legislation, regulations, guidelines or codes of practice or the copyright, trademark or other intellectual property rights or any person in any jurisdiction. You are also responsible for ensuring that all information, data and files are free if viruses or other routines or engines that may damage or interfere with any system or data prior to being submitted to this site. We reserve the right to remove any information supplied by you from the web site at our sole discretion, at any time and for any reason without being required to give any explanation.

4) Information Submitted to you

We will use information supplied by you (including, without limitation, sensitive personal data) to aid the process of providing advice on CV writing and having a professional CV written by The CV Engineer.
We use third party HR consultants to help us provide our bespoke CV writing service, this involves us, amongst other things, processing and storing information (including, without limitation, sensitive personal data) and passing or making available online such information to the HR Consultants in order to provide a quality service.
We may also share aggregate information with selected third parties, without disclosing individual names or identifying information. We may collect and store aggregate data from the information supplied by you to help us to understand our users as a group so that we can provide you with a better service. You consent to us using information provided by you (including without limitation, sensitive personal data) in each of these ways.
Please note that all third party HR consultants have agreed to our terms and conditions and should they be found to be in breach of these terms and conditions, they will have their contract terminated with immediate effect.
We will process any data which you provide in completing the online registration and any further forms, assessments or personal details which you complete or provide us when using this site in accordance with UK data protection legislation. We explain more about your personal data in our privacy policy.

5) Content Rights

The rights in material on this site are protected by international copyright, software and trademark laws and you agree to use this site in a way which does not infringe these rights. You may copy material on this site for your own private or domestic purposes, but no copying for any commercial or business use is permitted.

6) Security and passwords

In order to register with this site and to sign in when you visit the site, you will need to use a user name and a password, which will be issued to you upon completion of services supplied. You are solely responsible for the security and proper use of your password, which should be kept confidential, at all times and not disclosed to any other person. You must notify us immediately if you believe that your password is known to someone else or if it may be used in an authorised way. We accept no liability for any unauthorised or improper use or disclosure of any password.
 

7) Liability

We accept no liability for any loss (whether direct or indirect, for loss of business, revenue or profits, wasted expenditure, corruption or destruction of data or for any other indirect or consequential loss whatsoever) arising from your use of the site and we hereby exclude any such liability, whether in contract, tort (including for negligence) or otherwise. We hereby exclude all representations, warranties and conditions relating to this web site and your use of it to the maximum extent permitted by law.

You agree to indemnify us and keep us indemnified against all cost, expenses, claims, losses, liabilities or proceedings arising from use or misuse by you of this site.
You must notify us immediately if anyone makes or threatens to make any claim against you relating to your use of this site.

This does not affect your statutory rights as a consumer.

8) Choice of Law and Jurisdiction

The use of this web site and any agreements entered into through this web site are to be governed by and construed in accordance with English Law. The courts of England are to have exclusive jurisdiction to settle any dispute arising out of or in conjunction with the use of this web site or any agreement made through this web site.

9) Changes to terms and conditions and invalidity.

These web site terms and conditions may be changed by us at any time. You will be deemed to accept the terms and conditions (as amended) when you next use this site following any amendment.

If any provision of these terms and conditions is held to be invalid by a court of competent jurisdiction, such invalidity shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

10) Cancellations

All products may be cancelled up to 7 days after purchase, without reason by the Consumer, except where products have already been dispatched, as a result of the purchase. Full payment for professional CV writing services will be taken at the time of booking. If the professional CV writing service have been purchased then the following cancellation rules apply;

Cancellation up to 7 working days prior to the consultation being undertaken with a consultant 5% will be deducted from the refund for administration charges.

Cancellation up to 4 working days prior to the consultation being undertaken with a consultant 25% will be deducted from the refund.

Cancellation up to 2 working days prior to the consultation being undertaken with a consultant 50% will be deducted from the refund.

Cancellation up to 1 working day prior to the consultation being undertaken with a consultant 75% will be deducted from the refund.

Cancellation within 1 working day of the consultation being undertaken with a consultant no refund will be given

Refunds due will be returned within 30 days of cancellation to the purchaser.

11) Completion

You will be provided with a copy of your CV, by email, five days following consultation. Any chosen alterations following your review are FREE up to seven days following this date. Any amendments required after 7 days will be charged at £12.50 plus VAT per hour to be undertaken.
All CV's will be formatted in Microsoft word unless otherwise agreed at the time of consultation. If you want to convert your CV into another format then you will do so at your own risk. Alterations that are then required due to your reformatting will be charged at our hourly rate.

Any amendments made by you following the receipt of your new CV that have been made without prior agreement, will result in no further work being undertaken or guarantees being upheld.

12) Disclaimer

All advice offered on this site and by The CV Engineer is given in good faith and is provided ‘as is’. We accept no responsibility if you should suffer loss or damage as a result of taking our advice.